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From the Northeastern Section of the ACS, focusing on career management and development
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11/11/16
Listening. 2. Five aspects to focus on
Filed under: Recent Posts, Interviewing, First Year on Job, Undergraduate majors
Posted by: site admin @ 4:21 pm

This post reports on a class given graduate students on
Listening Skills.  It was inspired by Nichols and Stevens,
yet the concepts described by Brenda Bailey-Hughtes and
Tatiana Kolovou
were built upon with practical exercises
which were specifically reviewed for teachable moments
and subliminally presented for different learning styles.

The class contained an international audience.  We have learned that
some  non native English speakers found  other behavioral 
psychology topics challenging.
Listening, filled with practical exercises giving examples of how 
we need to focus and 
how we selectively listen to people focusing on one aspect or
another.
.
Yet we have have to listen to many aspects:
 - details and specific facts
 - understanding the big picture
 - evaluating the content
 - observing and understanding nonverbal cues
 - empathizing with the speaker
.
The audience was encouraged to focus on improving their two weakest 
aspects and develop specific plan to make improvements.  Standing out
were pay attention to the “big picture”, nonverbal displays and 
hijacks that limit our rational thinking and attention.

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