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08/17/16
Negotiations. 6. Calibrated “how” questions, “rule of 3″, Ackerman planning
Filed under: Recent Posts, Job Offer (Situations), Mentoring, First Year on Job, Leadership, Mature professionals, Alternate Career Paths
Posted by: site admin @ 6:29 pm

Reading Chris Voss’s book on negotiations convinced me
that we need to keep learning.  Don’t ever stop the process
of gathering new information from different sources,
especially experts.

Chris Voss really has the expertise that can be applied even in
simplest situations.  Watch
 - never say: have you a few minutes to talk?
 - instead say:, is this a good time to talk?
.
Get that other person to say “That’s right.”
Use the facts as the other person sees them.
.
Let me highlight several significant take-aways–
1. Calibrated “how” questions keep the negotiation going.  They put
pressure on your counterpart to come up with answers and
contemplate your problems when making their demands.
.
How am I supposed to..  How do we know…How can we….
.
How questions allow you to read and shape the negotiating 
environment.  You just have to know where you want the conversation
to go.

2.  3 kinds of “yes”:  commitment, confirmation, counterfeit

3.  Ackerman plan– set your goal, then first offer at 2/3 point,
calculate at three smaller increments
   use lots of empathy and different “no” strategy to counter, before
you increase your offer.
   use non-round numbers in your final offer
   after final number, throw in nonmonetary items

What was interesting was that Chris challenges many of the earlier
strategies in negotiation tactics.
.


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