We all can relate to how our existences are consumed
by cell phones, computers, wifi and alexa. AI is not
far behind where we relate more and more with robots
and devices for many needs, wants and desires.
Nonetheless, the art and reality of being good at conversing
with others makes human relationships hum.
Sherry Turkle wrote of an interviewing technique in her
“Employers have come to appreciate the vulnerability of
the new generations. Some businesses explicitly screen
for an ability to converse.” A big pharma exec told of a
conversation with an applicant. Then, at the end ‘I tell the
potential recruit that their homework is to organize what we
have discussed and from that make an agenda of interesting
themes for our next conversation.’
This approach emphasizes the importance of listening skills,
getting a clear understanding of each person’s ideas and
purpose and being able to synthesize a cogent argument.
This is not to say that the advantages digital technologies
are not used and important. It emphasizes the “and” in
conversation and digital technologies, in addition to knowing
when and how and when not.
The author states some well demonstrated doctrines like
practice with conversation and digital technologies is key–
use it or lose it…
She adds in texting, punctuation is everything (it is easily
I liked where she relates the motivation for using digital
technologies (the Goldilocks effect) and what it does in
This easily readable book is a recommended read for
technical professionals who want to get ahead and seek
some good advice.