Through more than a half dozen years, nonverbal communications
has been a topic several times in different situations.–
Confidence posing (Amy Cuddy)
The latest update in Wikipedia offers an in depth discussion of
nonverbal communication. A shorter, more readable version
lists how nonverbal reveals
revealing a person’s emotional state and response
displaying the connection or relationship between people
supplying feedback from one or a group to another
signalling communication interaction
At three recent seminars, I noticed several intentional signals
that underscored the connection between people..
- after providing a solution to a job seeker’s dilemma of working
for companies that failed, he “fist-bumped” me. It was both
inter-generational and at an unexpected event. But I “got it.”
- at a student event where each person introduced themselves and
offered “factoids” about themselves and where they are from, one
“veiled” lady taught her classmates how she greets new people.
Introducing oneself at meetings, women are expected to offer
their hand for a handshake. In some cultures, women do not touch
another man and should show arms cross, hands open bow to signal
that this is their cultural tradition.
SPEAKING AS AN AUDIENCE MEMBER
- soft-spoken members need to tailor their expression to the
situation. They should start their comments louder at first,
gaining attention and favorable intention as an audience member,
enunciate consonants clearly and settling to their normal
volume so that people can hear.
- additionally, face as much of the audience as is practical
and while addressing one person create eye contact with others
in the audience. Involving them.
BALANCING THE NEED TO TAKE NOTES AND LISTEN
WHILE PROVIDING NONVERBAL FEEDBACK
- in many meetings, there are presenters, listeners and one
or two notetakers. In one meeting, our conversation was
warm and genuine and we reached areas of substance where
I noted that she frequently reverted to the notetaker role.
Do you do this often at meetings, I asked? Yes, in fact, she
is often asked to send out her notes for the meeting. At
certain points in careers we need to realize the secretarial
role is presumed to be lacking leadership skills, whether
true or not.
- occasional notes seem fine. “thought-hooks” It is more
mature if one seeks leadership responsibility to understand
that nonverbal signals send underlying and nonstated
messages. True, they should be “tested” and verified. Too often,
the notetaker while getting all the words, misses out on the
GIVING A PRESENTATION
- in a seminar a presenter had to manage the A/V, maintain the
attention, and engage an unknown audience. She smoothly
navigated a path to manage the program by walking the stage
smiling and asking feedback and input from different
areas of the room.
It is not enough that you know the material. You have to be
an actress as well and have a “stage presence.”